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Comcast is additionally the nation's third-largest home telephone service provider.
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The corporation is the second-largest broadcasting and cable television company in the world by revenue (behind AT&T), and is also the largest pay-TV company, the largest cable TV company, and largest home Internet service provider in the United States.
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If you need help with a money problem, contact Clark’s free Consumer Action Center and a volunteer will call you as soon as possible.Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings), incorporated and headquartered in Philadelphia, is the largest American multinational telecommunications and media conglomerate. If you find that waiting on the phone is not something you have time for, you might want to consider reaching out to the company via its website or on social media. Try to call earlier in the day rather than waiting until the afternoon or evening when wait times may be longer. Total wait time: 46 seconds Final Thoughts I declined this option, but you may want to consider it. Note: You may get an option to schedule a callback, along with a projected wait time.
#Comcast telephone number zip
How I got through: After listening to the options of choosing technical support or billing, I pressed 2, then had to enter my ZIP code. When I called: The automated voice told me to choose an option for a new service or to indicate that I was an existing customer. Phone: Spectrum’s official customer service number is 1-85.
#Comcast telephone number how to
Total wait time: More than 6 minutes How to Reach a Real Person at Spectrum/Charter Communications Then I was told to “stay on the line while we transfer you to customer service.” I was soon talking to a live person. How I got through: After two more prompts, I pressed 1 twice more (to tell the system I was calling about home service and to decline an offer to hear about current promotions). When I called: An automated voice gave me a choice of pressing 1 to order new service or 2 if I was an existing customer or had recently placed an order. Phone: Cox’s official customer service number is 85 and that’s what I called to talk to a human. Total wait time: 2 minutes 11 seconds How to Reach a Real Person at Cox Communications It eventually said, “To speak to a Comcast agent, press 0 now.” And that’s what I did. How I got through: When it gave me more prompts, I hit 000. The automated voice may also ask you if you want to apply for Xfinity’s special rates for low-income households. When I called: The automated voice gave options to enter either my phone number or account number - or to indicate that I was a new customer. You may have to enter a lot of personal information to get connected, including your ZIP code.
Phone: Comcast’s official customer service number is 80, but I called a different number, 80. How to Reach a Real Person at Comcast/Xfinity
I was eventually connected to a real person. It then said: “One moment while we connect you to a customer service professional.” When the automated voice said, “What is the reason for your call today?” I pressed 0 again. How I got through: I ignored all that and pressed 0. When I called: I was greeted with a recording that said, “Thank you for being an AT&T customer.” I then heard some prompts, including instructions to hang up and be called back or schedule a call. Phone: AT&T’s official customer service number is 80 and that’s what I called to talk to a person. Here’s what I found: How to Reach a Real Person at AT&T I researched phone numbers for all the major cable companies, called each of them multiple times and documented how long it took to talk to a human being. Here’s How to Reach a Real Person at AT&T, Xfinity, Cox and More One thing to note is that many providers keep you on hold for a long time, and sometimes you may have to hang up and call again to reach someone. In this article, I’ll give you some tips on how to reach a real person at AT&T, Comcast/Xfinity and other major cable and internet providers. The key is to get a human being on the line. If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult.
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